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Customer Service Representative

2 months ago


Poole, Poole, United Kingdom Southern Co-op Full time
About the Role

We're seeking a Customer Service Assistant to join our retail team at Southern Co-op. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and contributing to the success of our local community.

Key Responsibilities
  • Provide excellent customer service, responding to queries and requests in a friendly and professional manner
  • Assist with merchandising stock, ensuring great availability for our customers
  • Support with stock control and replenishment, maintaining a high standard of store presentation
  • Work on the checkout, serving customers and handling transactions
  • Contribute to maintaining a clean, tidy, and safe store environment
  • Engage with customers, building relationships and promoting our services
What We're Looking For

We're looking for a motivated and enthusiastic individual who is passionate about delivering great customer service. You'll have excellent communication skills, be a team player, and have a positive 'can do' attitude. Experience in a similar role is advantageous, but full training will be provided.

Why Southern Co-op?

As a member-owned business, we put people first. You'll be part of a great team, with opportunities to grow your career and develop your skills. You'll also enjoy a range of benefits, including 20% colleague discount, 31 days of annual leave, and access to our employee assistance programme.

We're committed to supporting our colleagues and the local community. If you're passionate about delivering great customer service and making a difference, we'd love to hear from you.