Clinical Support Specialist

3 weeks ago


Torquay, Torbay, United Kingdom Optical Express Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor.

The successful candidate will be responsible for building strong relationships with patients and providing exceptional customer service throughout their journey with us.

This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to develop your skills and progress your career.

  • We offer a competitive salary of £24,000 per annum pro rata, plus excellent bonus potential
  • State-of-the-art facilities and equipment
  • Opportunities for ongoing training and development
  • A comprehensive benefits package

Your key responsibilities will include:

  • Providing exceptional customer service and building strong relationships with patients
  • Assisting in patient consultations and completing health questionnaires
  • Scanning patients' eyes using state-of-the-art equipment
  • Introducing patients to their optometrist and scheduling treatment dates
  • Discussing finance options and accurately maintaining patient records


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