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Academic Administration Manager

2 months ago

Farnborough, Hampshire, United Kingdom 2i Recruit Ltd Full time

This role will play a pivotal part in overseeing the administrative functions of the Residential Property department. The successful candidate will be responsible for guiding team members and ensuring the accuracy of administrative tasks. A minimum of 4 years' experience in Conveyancing Administration is essential, along with excellent organisational skills and the ability to build and lead a team in a fast-paced environment.

Key Responsibilities:

  1. Lead and develop the admin team to provide an exceptional support service to clients.
  2. Train and develop existing and new staff to enhance their skills and knowledge.
  3. Recruit and manage new team members within the admin team to ensure a smooth workflow.
  4. Prepare agenda, minutes, and data for departmental meetings to ensure effective communication.
  5. Manage the diary and schedule for the Head of Department to ensure seamless coordination.
  6. Oversee the billing process each month to ensure timely and accurate payments.
  7. Conduct administration meetings and provide feedback to the Head of Department to maintain a positive working relationship.
  8. Prepare for departmental business development meetings on a monthly basis and provide feedback to the Head of Department and Business Relationships Manager.
  9. Play a key role in establishing the remote support team and ensuring they are fully integrated into the UK team.
  10. Liaise with clients and agents to maintain strong relationships and provide exceptional customer service.

Requirements:

  • A minimum of 4 years' experience in Conveyancing Administration.
  • Team management experience, with the ability to build and lead a team.
  • Exemplary attention to detail and robust organisation skills.
  • Ability to work independently and as part of a team.
  • Proactive approach to tasks and clear, confident communication.
  • Excellent customer service skills and ability to maintain strong relationships with clients and agents.