Logistics Operations Manager – Newport, UK
5 days ago
We are seeking a highly motivated and detail-oriented Logistics Coordinator to join our team at GP Logistics. As a Logistics Coordinator, you will play a critical role in ensuring the smooth operation of our logistics operations.
Key Responsibilities- Obtain all necessary documentation and information from warehouse keepers, owners of goods, and exporters prior to the movement of goods.
- Prepare and complete accurate export and import documentation via third-party software or government portals.
- Communicate and email various documentation to clients, warehouse keepers, hauliers, and agents.
- Input accurate data into our operating system, Datafreight.Net.
- Calculate accurate invoice sales within our operating system, Datafreight.Net.
- Develop and maintain strong working relationships with clients, warehouse terminal personnel, and other stakeholders.
- Assist the Manager – Revenue & Customs / Director, Newport in the training and support of new employees in the role of Logistics Coordinator.
- Promptly communicate problems, particularly emergency situations, in accordance with established emergency response procedures.
- Attend offsite and onsite training courses to build knowledge and experience.
- Work out-of-office hours, evenings, and weekends as per our department rota system or directed by the department Manager / Director.
- Update and invoice jobs to clients.
- Ensure our operating system, Datafreight.Net, is updated in a timely manner.
- Complete customer care responses within the required timescale.
- Ability to work to strict timescales in a fast-paced environment.
- Deal with internal and external account queries.
- Maintain good and effective working relationships with the Manager – Revenue & Customs / Director, Newport, members of the local office staff team, members of the Newport 24-hour Emcs support team, and work colleagues at other offices.
- Take reasonable care of your own health, safety, and well-being, as well as that of your work colleagues and other personnel who may be affected by your actions or omissions.
- Be responsible for promptly reporting accidents, 'near miss' incidents, dangerous occurrences, and unsafe working practices to the Director as per established Company health and safety procedures.
- Communicate any updated local information received to the Manager – Revenue & Customs / Director, Newport.
- Undertake any other reasonable duties as and when requested by your Manager – Revenue & Customs / Director, Newport.
To be considered for this role, you should have a minimum of one full year of experience in the industry in an equivalent position or have proved your competency as a Logistics Coordinator with GP Logistics.
The ideal candidate will have experience, understanding, or qualification in the following areas:
- Be highly self-motivated and able to work independently and within a close-knit operational team.
- Have excellent interpersonal and communication skills.
- Be able to demonstrate a meticulous attention to detail.
- Be self-disciplined, reliable, and capable of working to set time frames, often out-of-office hours.
- Absolute reliability to complete all documentation to the highest possible standard, unattended and unsupervised.
- Think rationally and act promptly when faced with unexpected problems that require urgent attention.
- Continuously grow in experience and take part in HMRC or third-party training studies/courses.
- Take every opportunity to learn as much as possible about different types of HMRC procedures and comply with the latest HMRC procedures in relation to Emcs and Export.
- Develop a good understanding of all contacts in the commercial chain.
Internal:
- Manager – Revenue & Customs / Director, Newport
- Logistics Team members
- Assistant Manager
- Senior Ships Agents & Trainee Ships Agents
External:
- Clients
- Warehouse Keepers
- Ship's Masters and crew
- Port authority and terminal staff
- Other port service providers
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