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Head Waiter/Waitress

1 month ago

London, Greater London, United Kingdom Chotto Matte - UK Full time
Head Waiter/Waitress Job Description

At Chotto Matte Soho, we are seeking a highly skilled and experienced Head Waiter/Waitress to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Manage a team of waiters/waitresses to ensure excellent service standards are maintained
  • Take ownership of table service, including ordering, serving, and clearing tables
  • Upsell and promote our menu and drinks offerings to increase revenue
  • Work collaboratively with the kitchen team to ensure seamless service
  • Manage cash and card transactions accurately and efficiently
What We Offer:
  • Competitive hourly rate
  • Excellent career progression opportunities
  • Fast-track career advancement
  • Competitive salary and benefits package
  • 28 days paid holiday per year, inclusive of Bank Holidays
  • 50% off across all Chotto Matte restaurants when you dine with us
  • Access to The Hub – hundreds of discounts on food, drink, shopping, cinema tickets, and more
  • Employee Support Hub with 24/7 access to qualified therapists
  • Staff recognition and incentives
  • People's Pension scheme contribution after 3 months
  • Recommend a friend scheme with great bonuses per individual referral
About Us:

Chotto Matte is a vibrant and contemporary restaurant serving the very best of Peruvian and Japanese cuisine. We are passionate about people and uncompromising on quality, priding ourselves on service and a unique dining experience that continues to delight our customers.

We are looking for like-minded and enthusiastic individuals to join our team and make a real difference in the success of our business. If you are passionate about delivering exceptional customer service and have a keen eye for detail, we would love to hear from you.