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Application Support Team Lead

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Key Responsibilities

We are seeking a highly skilled Application Support Lead to join our team at PayPoint Group.

Key Responsibilities:

  • Lead a team of Application Support analysts in managing and evolving our support function.
  • Drive efficiency within the team, reducing resolution time and incidents.
  • Manage senior Technical Analysts responsible for change implementation and back-office support.
  • Develop and implement strategies to improve team performance and productivity.

About the Role

This is an exciting opportunity to join our dynamic team and make a real impact on our business.

Requirements

To be successful in this role, you will need:

  • Proven experience in leading technical teams and managing complex support functions.
  • Excellent communication and interpersonal skills.
  • Ability to drive efficiency and improve team performance.
  • Strong technical knowledge and understanding of IT operations.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.