Front of House Operations Manager

2 weeks ago


Barrow, United Kingdom Chestnut Full time

About the Role:


We are seeking an enthusiastic and approachable Assistant Manager who has a strong background in Front of House operations to join our team at The Weeping Willow. As a key member of our management team, you will be responsible for managing our Front of House team and ensuring all operations run smoothly and effectively.


Key Responsibilities:



  • Manage and motivate the Front of House team to deliver exceptional customer service and high-quality food and beverage experiences.
  • Oversee the day-to-day operations of the Front of House, including staff management, customer service, and inventory control.
  • Work closely with the General Manager to implement new initiatives and strategies to drive business growth and improve customer satisfaction.
  • Develop and maintain a positive and welcoming atmosphere within the pub, ensuring that all customers feel valued and supported.
  • Organize and execute large group events, including planning, execution, and follow-up.

Perks of Working with Us:



  • Be part of a friendly and supportive team, integrating with other staff teams from Chestnut properties.
  • Enjoy additional tips on top of competitive hourly pay.
  • Opportunities for growth and development within hospitality careers.
  • A vibrant and community-focused work environment.
  • Food and room discounts with friends.
  • Access to our exclusive Chestnut Hub, offering 100s of high street discounts.
  • High-quality, fresh staff food included.
  • Industry-accredited and nationally recognized qualifications.
  • Employee reward and recognition prizes.
  • Referral scheme (earn up to £1500 per referral).

About Chestnut:


We are a growing group of stunning pubs with rooms, big houses, and bottle shops, located in the East Anglia region. We are proud yet humble and strive to do our best for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.



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