Front of House Receptionist

3 weeks ago


Barrow, Cumbria, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a skilled Front of House Receptionist to provide exceptional customer service and security support to our clients in Barrow.

As a Front of House Receptionist, you will be the central point of contact for all visitors, guests, and employees, ensuring a smooth and seamless execution throughout the premises.

You will work closely with client contacts to maintain a high-standard office and/or front of house environment, providing timely and accurate information, and responding appropriately to varying and fast-changing priorities.

The ideal candidate will have experience delivering exemplary customer service in a fast-paced corporate environment, with exceptional levels of communication and personal presentation.

Key Responsibilities
  • Meet and greet all staff, visitors, and contractors in a professional and personable manner
  • Deliver a consistently high-end customer-focused experience
  • Embody a high-performance approach and encourage colleagues to do the same
  • Ensure the workplace is visually of a high standard
  • Work closely with client contacts to maintain a high-standard office and/or front of house environment
  • Assist in emergency situations
  • Provide timely and accurate information
  • Respond appropriately to varying and fast-changing priorities
Essential Skills

The ideal candidate will possess:

  • Highest quality personal appearance
  • Flexible, professional, and adept at working under pressure
  • Outstanding written, verbal, and oral communication skills
  • Customer-oriented with a passion for high-level service
  • Working knowledge of administrative computer packages such as MS Office
  • Polite and proactive
  • Punctual and trustworthy
  • Able to use initiative and highly adaptable
  • Experienced in Customer Service, Front of House, Concierge, Hosting, or Customer-facing role ideally within a corporate environment
  • Demonstrate the values of integrity, vigilance, and helpfulness which Securitas prides itself on
  • 5-Year checkable work history
  • SC clearance (we will assist to gain)
  • SIA licence (course provided, 6 days)


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