Front of House Receptionist
3 weeks ago
We are seeking a skilled Front of House Receptionist to provide exceptional customer service and security support to our clients in Barrow.
As a Front of House Receptionist, you will be the central point of contact for all visitors, guests, and employees, ensuring a smooth and seamless execution throughout the premises.
You will work closely with client contacts to maintain a high-standard office and/or front of house environment, providing timely and accurate information, and responding appropriately to varying and fast-changing priorities.
The ideal candidate will have experience delivering exemplary customer service in a fast-paced corporate environment, with exceptional levels of communication and personal presentation.
Key Responsibilities- Meet and greet all staff, visitors, and contractors in a professional and personable manner
- Deliver a consistently high-end customer-focused experience
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace is visually of a high standard
- Work closely with client contacts to maintain a high-standard office and/or front of house environment
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast-changing priorities
The ideal candidate will possess:
- Highest quality personal appearance
- Flexible, professional, and adept at working under pressure
- Outstanding written, verbal, and oral communication skills
- Customer-oriented with a passion for high-level service
- Working knowledge of administrative computer packages such as MS Office
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service, Front of House, Concierge, Hosting, or Customer-facing role ideally within a corporate environment
- Demonstrate the values of integrity, vigilance, and helpfulness which Securitas prides itself on
- 5-Year checkable work history
- SC clearance (we will assist to gain)
- SIA licence (course provided, 6 days)
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