Administrative Support Officer

1 day ago


Macclesfield, Cheshire East, United Kingdom Cheshire East Council Full time

As a highly skilled Administrative Support Officer, you will play a pivotal role in the Children's Services Child in Need & Child Protection Team at Cheshire East Council. This exciting permanent part-time opportunity will challenge you to develop a team identity and provide central communication links for the public and professional agencies.

Key responsibilities will include providing administrative support to the Social Work Team, enabling efficient use of their professional time. You will be responsible for various daily tasks, including word processing, telephone communication, maintaining filing systems, supporting finances, and updating client/service users' database. You will also be required to serve and minute meetings efficiently.

A successful candidate will be a self-starter, confident in handling sensitive information, and able to adapt to change. Excellent organisational and communication skills are essential, with a high capacity to deliver within defined deadlines. Knowledge of word processing, document management, and proven effective administrative and financial experience are also required. Working with systems such as Liquid Logic is desirable.

In this hybrid working post, you will be expected to be flexible, prioritise your workload, and work as a team player. If you have the skills and experience required for this role, we would welcome your application. As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities.

This role requires you to handle a high volume of calls from members of the public who may be distressed or anxious and experiencing family difficulties. You will also have regular contact with education, health, and social care professionals, requiring you to adapt your responses accordingly. You will need to be able to work well under pressure and have excellent communication skills.

This is an exciting opportunity to join our award-winning council and contribute to our ongoing success. If you are committed to working as part of a team and striving to deliver exceptional service, we would like to hear from you.



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