Customer Service Representative

2 weeks ago


Forfar, Angus, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Lidl team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Process customer transactions, handle cash and operate a till
  • Participate in visual merchandising and store displays to promote products and drive sales

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced environment, preferably in retail or customer service
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings and weekends
  • Positive attitude and willingness to learn and develop new skills

Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please apply now to join our Lidl team and take the first step towards a rewarding and challenging career.



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