Night Team Leader

1 week ago

London, Greater London, United Kingdom AccorHotel Full time
Job Description

We are seeking a highly skilled and experienced Night Team Leader to join our team at Accor Hotel. As a Night Team Leader, you will be responsible for providing exceptional guest experiences, ensuring the smooth operation of our bar and restaurant, and leading a team of night staff.

Key Responsibilities:
  • Provide exceptional guest experiences, ensuring a memorable stay or visit.
  • Work closely with the Front Office Manager and Hoxton team to set and achieve sales strategies.
  • Proactively maintain public areas, collaborating with the restaurant and security teams to ensure a seamless experience.
  • Lead by example, motivating and supporting night staff to deliver top-notch experiences.
Requirements:
  • Previous experience in hospitality is an advantage.
  • Ability to remain calm under pressure and handle diverse guest requests.
  • Passion for delivering outstanding customer service.
  • Ability to work collaboratively as part of a team.
What We Offer:
  • Competitive salary.
  • 28 days holiday, pension eligibility, and life insurance.
  • A health cash plan and confidential hotline for support.
  • Retail and hospitality perks through our partners.
  • Free nights and meals at Accor Hotel.
  • Excellent discounts across the Ennismore family.
  • Opportunities for career progression and development.

Remote Work: No

Employment Type: Full-time

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