IT Service Delivery Manager
4 weeks ago
Pontoon is seeking an experienced IT Service Delivery Manager to join our team. As a key member of our IT organization, you will be responsible for ensuring the delivery of high-quality IT services that meet or exceed customer expectations.
Key Responsibilities:- Lead the development and implementation of IT service management processes and procedures
- Collaborate with internal teams and external suppliers to ensure seamless service delivery and resolution of incidents and problems
- Develop and maintain problem management processes, workflows, and tools in alignment with ITIL best practices
- Drive a culture of continual improvement throughout the squad and the chapter
- Identify opportunities for process optimization, automation, and innovation
- Proactively work on own development and mastery, including ITIL fundamentals and understanding of Agile
Pontoon is an employment consultancy that puts expertise, energy, and passion into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an all-encompassing environment that helps them thrive.
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IT Service Delivery Manager
2 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full time £60,000IT Service Delivery Manager RoleAt Adria Solutions Ltd, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for designing and delivering the best IT experience for our end-users, from pre-boarding to onboarding and in-life support.The ideal candidate will have a passion for excellent...
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IT Service Delivery Manager
3 weeks ago
Manchester, United Kingdom CV-Library Full timeIT Service Delivery Manager – Up to £60k Our Manchester client is looking for an experienced IT Service Delivery Manager. This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can fully manage incident handling and escalations, serving as the main...
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IT Service Delivery Manager
5 days ago
Manchester, United Kingdom Adria Solutions Ltd Full timeIT Service Delivery Manager – Up to £60kOur Manchester client is looking for an experienced IT Service Delivery Manager.This is a standalone role, responsible for taking ownership of the service delivery function at a growing organisation. We are looking for someone who can fully manage incident handling and escalations, serving as the main point of...
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Service Delivery Manager
1 month ago
Manchester, United Kingdom Exalto Consulting Full timeService Delivery LeadExalto Consulting is seeking a highly skilled and experienced Service Delivery Lead to oversee IT service delivery for a leading organisation based in Manchester. This is a key leadership role, responsible for managing large-scale IT projects, cross-functional teams, and ensuring the efficient delivery of IT services in line with...
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Service Delivery Manager
1 month ago
Manchester, United Kingdom Exalto Consulting Full timeService Delivery LeadExalto Consulting is seeking a highly skilled and experienced Service Delivery Lead to oversee IT service delivery for a leading organisation based in Manchester. This is a key leadership role, responsible for managing large-scale IT projects, cross-functional teams, and ensuring the efficient delivery of IT services in line with...
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IT Service Delivery Manager
1 month ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. The successful candidate will be responsible for managing client relationships, ensuring that clients receive the services they expect, and addressing any issues or concerns that may arise during service delivery.Main...
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IT Service Delivery Manager
1 month ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. The successful candidate will be responsible for managing client relationships, ensuring that clients receive the services they expect, and addressing any issues or concerns that may arise during service delivery.Main...
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IT Service Delivery Manager
2 weeks ago
Manchester, United Kingdom Adria Solutions Ltd Full time £60,000IT Service Delivery ManagerAt Adria Solutions Ltd, we are seeking an experienced IT Service Delivery Manager to join our team. The successful candidate will be responsible for designing and delivering the best IT experience for our end-users, from pre-boarding to onboarding and in-life support. This is a standalone role, responsible for taking ownership of...
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IT Service Delivery Manager
2 weeks ago
Manchester, United Kingdom CRA GROUP LIMITED Full timeJob Summary:As an IT Service Delivery Manager at CRA GROUP LIMITED, you will be responsible for managing the service delivery of ICT services. This includes defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. You will also be responsible for managing a fully functioning multisourced service...
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IT Service Delivery Manager
2 weeks ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerJob Summary: We are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. The successful candidate will be responsible for managing client relationships, ensuring service quality, and driving service development.Main Responsibilities:Client Relationship Management: Manage client...
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IT Service Delivery Manager
1 day ago
Manchester, United Kingdom ECS Resource Group Full timeIT Service Delivery ManagerLocation: Wigan (Hybrid)I am looking for an experienced Service Delivery Manager, working for our clients leading Managed Network IT Solutions business. The Service Delivery Manager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single point of...
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Service Delivery Manager
4 weeks ago
Manchester, United Kingdom CV-Library Full timeService Delivery Manager Are you ready to take ownership of a critical service delivery function within a forward-thinking digital environment? We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish. As the Service Delivery Manager, you'll be the main point of contact for all...
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IT Service Delivery Manager
2 months ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. As a key member of our Managed Network IT Solutions business, you will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management:...
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IT Service Delivery Manager
1 month ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. As a key member of our Managed Network IT Solutions business, you will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management:...
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IT Service Delivery Manager
2 months ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. As a key member of our Managed Network IT Solutions business, you will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management:...
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IT Service Delivery Manager
1 month ago
Manchester, United Kingdom ECS Resource Group Full timeJob Title: IT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at ECS Resource Group. As a key member of our Managed Network IT Solutions business, you will be responsible for ensuring the efficient delivery of services and maintaining client satisfaction.Main Responsibilities:Client Relationship Management:...
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IT Service Delivery Manager
2 weeks ago
Manchester, United Kingdom CRA GROUP LIMITED Full timeJob SummaryAs an IT Service Delivery Manager at CRA GROUP LIMITED, you will be responsible for managing the service delivery of ICT services. This includes defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. You will also be responsible for managing a fully functioning multisourced service...
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Service Delivery Manager
7 days ago
Manchester, United Kingdom Adria Solutions Ltd Full timeService Delivery ManagerAre you ready to take ownership of a critical service delivery function within a forward-thinking digital environment? We are seeking a passionate and proactive Service Delivery Manager to lead incident management and escalations from start to finish.As the Service Delivery Manager, you'll be the main point of contact for all...
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Service Delivery Manager
3 weeks ago
Manchester, United Kingdom Ackerman Pierce Ltd Full timeJob Title: Service Delivery ManagerAt Ackerman Pierce Ltd, we are seeking a highly skilled Service Delivery Manager to join our team in Manchester. As a Service Delivery Manager, you will be responsible for leading our Early Help Team and ensuring the delivery of high-quality services to families and children in need.Key Responsibilities:- Lead the Early...
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IT Service Delivery Manager
4 weeks ago
Manchester, United Kingdom Randstad Solutions Ltd Full timeSenior IT Delivery ManagerRandstad Solutions Ltd is seeking a highly skilled Senior IT Delivery Manager to join our team.The successful candidate will be responsible for managing and improving ICT services, defining service level agreements (SLAs) and operational level agreements (OLAs), ensuring service responsiveness, and implementing continual service...