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Business Unit Director

2 months ago

Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time
About the Role

We are seeking an experienced Business Unit Director to join our team at Rubicon Recruitment Agency. As a key member of our leadership team, you will be responsible for managing the sales and customer service teams, driving business growth, and ensuring exceptional customer service.

Key Responsibilities
  • Team Management: Lead and motivate the sales and customer service teams to achieve exceptional performance and customer service excellence.
  • Sales Strategy: Develop and implement sales strategies to meet growth objectives, track sales targets, and identify opportunities for upselling and cross-selling.
  • Customer Relationships: Oversee the maintenance of strong customer relationships, ensuring high-quality support, and providing feedback for improvement.
  • Process Improvement: Enhance the sales processes, collaborate with other departments, and streamline operations to drive efficiency and productivity.
  • Reporting and Analysis: Track sales and customer metrics, prepare reports, and report through to key stakeholders.
Requirements
  • Leadership Experience: Prior experience in a sales management role with a proven track record of leadership and team management.
  • Communication Skills: Strong communication skills with the ability to effectively communicate with internal and external stakeholders.
  • Analytical Mindset: An analytical mindset with a clear focus on continuous improvement and a drive for results.
  • Goal-Oriented: Prior experience of setting and achieving goals and KPIs/metrics.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Environment: A collaborative and dynamic work environment.