Night Manager

5 days ago


Leeds, Leeds, United Kingdom The Queens Full time
Job Opportunity at The Queens Hotel

We are seeking a highly skilled and experienced Night Manager to join our team at The Queens Hotel in Leeds.

As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional customer service, and managing the departmental costs.

Key Responsibilities:

  • Manage the guest experience, ensuring each guest receives great service and meets our quality assurance expectations.
  • Manage departmental costs, scheduling, and resources to support operational performance.
  • Address guest service needs in a professional, positive, and timely manner.
  • Comply with quality assurance expectations and standards.
  • Undertake night audits and hotel safety checks to ensure the safety and well-being of all guests and staff.

What We Offer:

  • A competitive salary of £29,200 per annum.
  • A permanent, full-time contract with opportunities for career growth and development.
  • Hotel discounts and benefits, including colleague rates and up to 50% discount on food and beverage.
  • 28 days holiday, increasing to 33 days per year, plus bank holidays.
  • Access to our Employee Assistance Line and Wagestream Financial Wellbeing platform.
  • A growing team with great training, progression, and promotion opportunities.

Requirements:

  • Excellent communication and leadership skills.
  • Ability to function independently with a minimum of supervision.
  • Flexibility and adaptability in a fast-paced environment.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.


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