Customer Service Representative

3 days ago


Windsor, Windsor and Maidenhead, United Kingdom Walmart Supercentre Windsor Full time
Job Overview

As an OMNI Customer Fulfillment Associate at Walmart Supercentre Windsor, you will play a vital role in ensuring customer satisfaction and loyalty by efficiently picking and assembling online orders. This exciting opportunity requires attention to detail, quality standards, and adherence to safety and food hygiene regulations.

Key Responsibilities

- Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
- Ensures that products picked are of the highest quality, including no damaged products and freshest product selection.
- Correctly documents and labels all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
- Optimizes tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
- Balances fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
- Adheres to strict safety and food hygiene standards, including maintaining a clean work area, cleaning up spills and debris, and operating material handling equipment safely.

Requirements

- High school diploma or equivalent required;
- Excellent communication and problem-solving skills;
- Ability to work in a fast-paced environment;
- Basic math skills and attention to detail;
- Physical stamina to lift and move objects.

Benefits

- Competitive salary range: $45,000 - $55,000 per year;
- Comprehensive benefits package, including health, dental, and vision insurance;
- 401(k) retirement plan with company match;
- Opportunities for career growth and advancement;
- Paid time off and holidays;
- Access to employee discounts and perks.

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