Customer Service Representative

2 days ago


Windsor, Windsor and Maidenhead, United Kingdom Taco Bell Full time

Taco Bell is seeking a Customer Service Representative to provide exceptional customer service and drive sales through effective communication and product knowledge. In this role, you will be responsible for greeting customers warmly and providing assistance in a friendly manner.

Responsibilities
  1. Greet customers warmly and provide assistance in a friendly manner.
  2. Engage with customers to understand their needs and recommend appropriate products.
  3. Operate the Point of Sale (POS) system efficiently for transactions and returns.
  4. Maintain an organized sales floor by restocking shelves, arranging displays, and ensuring cleanliness.
  5. Handle cash transactions accurately while adhering to cash handling policies.
  6. Demonstrate knowledge of products to educate customers effectively.
  7. Manage time efficiently to ensure all tasks are completed during shifts.
  8. Uphold excellent phone etiquette when answering customer inquiries or taking orders over the phone.

This is a full-time role with a varied schedule, including 10- or 8-hour shifts, Monday to Friday, with some flexibility to work weekends and holidays. The estimated annual salary for this position is $39,200 - $44,800 per year, based on a 40 hour workweek.



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