Library Operations Coordinator
2 weeks ago
Role: Duty Manager at Pendleton Library
About the Job
We are seeking a highly skilled and motivated individual to take up the position of Duty Manager at Pendleton Library. As a key member of our team, you will be responsible for the efficient and effective operation of the library, providing direct customer service and supervising the day-to-day work of library assistants and volunteers.
Main Responsibilities
- Provide excellent customer service at Pendleton Library, responding to customer enquiries and completing routine tasks to ensure the library's effective operation.
- Supervise the day-to-day work of library assistants and volunteers, ensuring customers receive a high standard of service and operational procedures are implemented in accordance with Salford Community Leisure's policies.
- Assist the Libraries Area Manager in the successful delivery of service priorities and provide day-to-day support for colleagues and partners in the delivery of projects, activities, and events that underpin service priorities and meet the needs of all sections of the community.
- Actively support the Libraries Area Manager in all areas of her work and deputize for her when appropriate.
Working Hours
The hours of work will be Monday, Tuesday, Thursday, Friday, and alternate Saturday. We are looking for a flexible and energetic individual who is able to work a variety of shifts, including weekends.
Requirements
To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work effectively as part of a team, and have a strong ability to problem-solve and make decisions in a fast-paced environment. You will also need to be able to work independently and manage competing priorities.
What We Offer
Salford Community Leisure is committed to delivering excellent customer service and creating a positive and inclusive working environment. We offer a range of benefits, including a competitive salary, opportunities for professional development, and a supportive and collaborative team. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.
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