ICT Technical Specialist

2 weeks ago


Croydon, Greater London, United Kingdom Estio Training Limited Full time
Technical Support Specialist

Join our team at Estio Training Limited as a Technical Support Specialist and take on a challenging role that combines technical expertise with excellent communication skills.

As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving software, hardware, and network problems. You will also support IT projects and receive training to become a fully qualified Technical Support Engineer.

Key responsibilities include:

  • Providing technical support to clients via phone, email, or in-person
  • Troubleshooting and resolving software, hardware, and network problems
  • Supporting IT projects and collaborating with the team
  • Receiving training and coaching to develop technical skills and knowledge

Requirements:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
  • Strong interest in IT and willingness to learn new skills
  • Calm and professional manner with a flexible and adaptable approach to work

Training and development opportunities:

  • Estio apprenticeship training programmes delivered virtually by our fully qualified and industry-experienced training team
  • Coaching, help, and guidance from a dedicated team to ensure success in the role

By joining our team, you will have the opportunity to develop your technical skills and knowledge, work with a dynamic and supportive team, and contribute to the success of Estio Training Limited.



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