Resident Engagement Officer

1 day ago


Gloucestershire, United Kingdom PSR Solutions Full time
Project Support Role
A resident liaison officer is required to provide project support services within the Gloucester area. The ideal candidate will have excellent communication skills and experience in the social housing sector.

Key Tasks
Develop and implement effective communication plans for residents. Conduct property condition surveys and appliance surveys, documenting findings and providing recommendations. Collaborate with site staff to ensure efficient project delivery. Provide exceptional customer service, resolving complaints and issues promptly.

Essential Skills and Experience
At least 1 year's experience as a resident liaison officer within the construction or social housing sector. Excellent customer service skills, report writing, and attention to detail. Ability to work within guidelines and operate MS Office (Word & Excel).

Remuneration and Benefits
The salary for this role is £28,000 - £33,000 per annum, depending on experience. Additional benefits include opportunities for career development and a competitive pension scheme.

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