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Stevenage, Hertfordshire, United Kingdom Formula One Autocentres Full timeJob Summary: We are seeking a highly skilled and experienced Centre Assistant Manager to join our team at Formula One Autocentres. As a key member of our centre team, you will be responsible for ensuring that our customers receive the highest level of service and care, while also driving sales and achieving business targets.Key Responsibilities: • Provide...
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Centre Manager
2 weeks ago
Stevenage, Hertfordshire, United Kingdom Formula One Autocentres Full time**Job Summary**We are seeking a highly skilled Centre Manager to join our team at Formula One Autocentres. As a Centre Manager, you will be responsible for ensuring that our customers receive the best possible service and care.**Key Responsibilities**Ensure all sales targets and KPIs are achievedMaintain the cleanliness of the Centre and its equipmentRecruit...
Centre Operations Manager
2 months ago
**Job Summary**
Formula One Autocentres is seeking a highly skilled and experienced Centre Operations Manager to join our team. As a key member of our Centre Management team, you will be responsible for ensuring the smooth operation of our Centre, providing exceptional customer service, and driving sales growth.
**Key Responsibilities**
- Ensure that customers receive the best possible service and care, minimizing complaints and maximizing customer satisfaction.
- Meet and exceed sales targets and key performance indicators (KPIs) to drive business growth.
- Maintain the cleanliness and organization of the Centre and its equipment, ensuring a safe and efficient working environment.
- Identify and capitalize on opportunities to increase sales of products and services offered by the Company, in accordance with established procedures.
- Recruit, interview, and train Centre staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
- Conduct regular service and repair operations on all makes of vehicles, ensuring high-quality workmanship and customer satisfaction.
- Support other Centres as needed, providing assistance and expertise to ensure seamless operations.
- Adhere to the Company's policies and procedures, including Health and Safety, Compliance, and Stock Control.
- Comply with reasonable instructions from Management and contribute to the development of the Centre's strategic plan.
**Requirements**
- Proven experience in a Centre Management or similar role, with a strong track record of delivering results and driving business growth.
- Excellent customer service and communication skills, with the ability to build strong relationships with customers and colleagues.
- Strong leadership and management skills, with the ability to motivate and develop Centre staff.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of the automotive industry and its trends, with a strong understanding of the Company's products and services.
**What We Offer**
- A competitive salary and benefits package, including a bonus incentive scheme and pension plan.
- Opportunities for career development and progression within the Company.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to ongoing training and development opportunities, including in-house courses and workshops.
**How to Apply**
If you are a motivated and experienced Centre Operations Manager looking for a new challenge, please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.
