Centre Operations Manager

4 weeks ago


Stevenage, Hertfordshire, United Kingdom Formula One Autocentres Full time

Job Summary:
We are seeking a highly skilled Centre Operations Manager to join our team at Formula One Autocentres. As a key member of our centre, you will be responsible for ensuring that our customers receive the best possible service and care, while also achieving sales targets and maintaining a clean and safe working environment.

Key Responsibilities:
• Ensure that customers receive the best customer service and care to minimize complaints
• Achieve all sales targets and KPIs
• Maintain the cleanliness of the centre and its equipment
• Increase sales of products and services offered by the company
• Recruit and interview employees for the centre
• Identify training needs for employees to progress and develop within the company
• Carry out service and repair on all makes of vehicle
• Support other centres when necessary
• Adhere to the company's policies and procedures, including health and safety, compliance, and stock control
• Liaise with head office and other departments

Requirements:
• Dependent on experience
• Bonus incentive scheme
• NEST pension scheme
• Life insurance scheme
• Wagestream
• Safety boots and company uniform
• Staff discount entitlement
• Training opportunities to further your career within the company
• Tool and toolbox insurance
• In-house IMI accredited course to further your development and capability
• In-house hybrid and MOT training to improve skills and knowledge

Benefits:
• 20 days per year, plus statutory holidays



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