MS Dynamics CRM System Administrator

7 hours ago


London, Greater London, United Kingdom The LCap Group Full time
Job Title: MS Dynamics CRM System Administrator

The LCap Group is seeking a skilled MS Dynamics CRM System Administrator to join our team in London. As an administrator, you will be responsible for the day-to-day maintenance and support of our Microsoft Dynamics CRM system.

We are looking for a highly motivated individual with excellent analytical and problem-solving skills to administer, troubleshoot, customize, and deliver business updates into the business systems with a primary focus on Dynamics CRM and associated add-ons. The successful candidate will have strong knowledge of CRM plugins & workflows and provide ongoing support and maintenance for the CRM system, addressing any issues or bugs in a timely manner.

Key Responsibilities:
- Work closely with business stakeholders and IT Engineering to find technical solutions to business requirements for the CRM systems
- Continually improve and refine existing solutions as well as propose innovative solutions in response to business needs or improvement opportunities
- Customise D365 CRM solution
- Automating business workflow processes to align with CRM Roadmap
- Develop relevant project documentation including functional and technical design
- Integrate Application Tracking Systems (ATS), HRIS
- Strong knowledge of CRM plugins & workflows
- Provide ongoing support and maintenance for the CRM system, addressing any issues or bugs in a timely manner

Important Technical Skills:
- Understanding of Microsoft Dynamics CRM concepts and architecture
- Knowledge of languages such as XML, SQL, JavaScript, Python, .NET, and C#
- Demonstrable knowledge of data technologies used by Dynamics 365, including Dataverse, Virtual Tables, Azure SQL, and Dual-Write technologies
- Experience with delivering projects using Agile
- Developing Dynamics 365 CRM solutions, including customisations extensions, and integrations
- Strong analytical skills
- Strong written and verbal communication skills

Salary: £60,000 - £80,000 per annum

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