Compliance Manager

4 weeks ago


Rochester, Medway, United Kingdom New Appointments Group Full time
Compliance Manager Job Description

We are seeking an experienced Compliance Manager to lead our Compliance team and support the UK in meeting our obligations with regards to Compliance Management. The successful candidate will develop effective Quality Management and Food Safety Systems to drive the company, customer, and third-party compliance and continuous improvement across the business.

Key Responsibilities:
  • Provide governance and lead proactive continuous improvement of quality systems, food safety, food defence, and relevant QS/FS training programmes to meet customer and third-party audit standards.
  • Implement Quality and Food Safety policies set by business and customers at the sites and provide support for the development and continuous improvement of these policies.
  • Manage internal audit programmes and proactively lead continuous improvements where necessary. Publish monthly audit results, KPIs, and trending data conducting reviews with the sites' leadership teams.
  • Manage technical third-party and customer audit programmes.
  • Manage corrective action programmes to ensure appropriate handling, response, and resolution of internal and external audits. Identify and implement continuous improvement to the programs to prevent recurrence of issues.
  • Manage complaints, including technical support for the investigation and implementation of appropriate corrective actions, maintenance of customer and corporate portals, publish monthly KPIs, and trend data.
  • Manage relevant quality and food safety training programmes for the site ensuring that all operational staff receive adequate training and achieve the minimum agreed understanding and how it applies to their role.
  • Provide QS/FS governance and support to further enhance the food safety and quality culture at the site.
  • Deputise as appropriate for the Technical Manager during absence/holidays, including leading incident/Crisis management if required.
  • Lead communications interdepartmentally to understand and ensure company and customer expectations are met.
About You:
  • Experienced in Food Safety/Quality Systems Management or Auditing.
  • Practical knowledge of industry audit standards (e.g., BRC, AIB, etc.).
  • Leading and managing Food Safety and Quality System programmes in compliance with food industry standards and customer/third-party audit requirements.
  • Solid experience working within the Food industry at management level.
  • Good training skills.
  • Good managerial skills.

If you are interested in this opportunity, please apply with a current CV, preferably in Word, or email Lucy at l.wildish@newappointmentsgroup.co.uk for further information.

New Appointments Group is committed to diversity, equality, and opportunity for all.


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