Compliance Manager Position

4 weeks ago


Rochester, Medway, United Kingdom New Appointments Group Full time
Compliance Manager Job Description

We are seeking a highly skilled Compliance Manager to lead our Quality Assurance and Compliance team. The successful candidate will play a crucial role in ensuring our company meets its obligations regarding Compliance Management, developing effective Quality Management and Food Safety Systems to drive business, customer, and third-party compliance and continuous improvement across the organization. The main goal is to guarantee that our products are compliant with regulations and specifications before reaching our customers.

Key Responsibilities:

• Provide governance and lead proactive continuous improvement of quality systems (and all related documentation), food safety, food defence, and relevant QS/FS training programmes to meet customer and third-party audit standards.
• Implement Quality and Food Safety policies set by the business and customers at the sites and provide support for the development and continuous improvement of these policies.
• Responsible for the management of the internal audit programmes and proactively lead continuous improvements where necessary. Publish monthly audit results, KPIs, and trending data conducting reviews with the sites' leadership teams.
• Responsible for the management of all technical third-party and customer audit programmes.
• Manage corrective action programmes to ensure appropriate handling, response, and resolution of internal and external audits. Identify and implement continuous improvement to the programs to prevent recurrence of the issues.
• Responsible for the management of complaints including technical support for the investigation and implementation of appropriate corrective actions, maintenance of customer and corporate portals, publish monthly KPIs, and trend data.
• Manage relevant quality and food safety training programmes for the site ensuring that all operational staff receive adequate training and achieve the minimum agreed understanding and how it applies to their role.
• Provide QS/FS governance and support to further enhance the food safety and quality culture at the site.
• Deputise as appropriate for the Technical Manager during absence/holidays, including leading incident/Crisis management if required.
• Lead communications interdepartmentally to understand and ensure company and customer expectations are met.
• Any other reasonable management requests to meet the needs of the business.

About the Role:

We are looking for an experienced professional with a background in Food Safety/Quality Systems Management or Auditing. The ideal candidate will have practical knowledge of industry audit standards (e.g., BRC, AIB, etc.) and experience leading and managing Food Safety and Quality System programmes in compliance with food industry standards and customer/third-party audit requirements. Solid experience working within the Food industry at a management level is essential. Good training and managerial skills are also required.

This is an exciting opportunity to join our team at New Appointments Group, a company committed to diversity, equality, and opportunity for all.

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