Accommodation Services Coordinator

1 day ago


Croydon, Greater London, United Kingdom Auto Skills UK Full time

Company Overview

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Auto Skills UK is a leading provider of exceptional customer service in the automotive industry. Our company values excellence, quality, and customer satisfaction.

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Job Summary

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We are seeking an experienced Service Advisor to join our team at Auto Skills UK. The successful candidate will be responsible for providing top-notch customer service, taking bookings, meeting and greeting customers, and identifying their service requirements.

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Key Responsibilities

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  • Take service department bookings and provide excellent customer service\
  • Meet and greet service customers, identify their service requirements, and update them on technical issues\
  • Deal with complaints professionally and resolve them in a timely manner\
  • Seize opportunities to upsell products and increase revenue\
  • Solicit feedback from customers to improve services\\[/ul]\

Requirements

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To be successful in this role, you must have:

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  • Prior experience as a Service Advisor or in a similar customer-facing role\
  • Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS Systems\
  • Ability to work in a fast-paced environment, thrive under pressure, and meet deadlines\
  • Full clean UK driving licence\
  • Motivation to excel in sales and consistently meet targets\\[/ul]\

About Us

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At Auto Skills UK, we offer a competitive salary of £32,400 (basic) plus an estimated OTE of £37,200. We value our employees' hard work and dedication, offering a positive working environment and opportunities for growth.



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