Accommodation Services Coordinator
1 day ago
Company Overview
\Auto Skills UK is a leading provider of exceptional customer service in the automotive industry. Our company values excellence, quality, and customer satisfaction.
\Job Summary
\We are seeking an experienced Service Advisor to join our team at Auto Skills UK. The successful candidate will be responsible for providing top-notch customer service, taking bookings, meeting and greeting customers, and identifying their service requirements.
\Key Responsibilities
\- \
- Take service department bookings and provide excellent customer service\
- Meet and greet service customers, identify their service requirements, and update them on technical issues\
- Deal with complaints professionally and resolve them in a timely manner\
- Seize opportunities to upsell products and increase revenue\
- Solicit feedback from customers to improve services\\[/ul]\
Requirements
\To be successful in this role, you must have:
\- \
- Prior experience as a Service Advisor or in a similar customer-facing role\
- Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS Systems\
- Ability to work in a fast-paced environment, thrive under pressure, and meet deadlines\
- Full clean UK driving licence\
- Motivation to excel in sales and consistently meet targets\\[/ul]\
About Us
\At Auto Skills UK, we offer a competitive salary of £32,400 (basic) plus an estimated OTE of £37,200. We value our employees' hard work and dedication, offering a positive working environment and opportunities for growth.
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