Buzz Manager
1 week ago
Job Title: Buzz Manager
Job Summary:
We are seeking a highly motivated and experienced individual to join our team as a Buzz Manager. As a key member of our team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.
Key Responsibilities:
- Manage the successful delivery of all Buzz products, including the booking process, design, implementation, delivery, and achievement of income, expenditure, and occupancy targets.
- Recruit, train, and develop staff through effective 1-1's, record absence as per process, and ensure payroll is effectively managed.
- Take responsibility for the marketing and promotion of Buzz activities, camps, and parties, attending local events and fairs, and school marketing distribution.
- Maintain school partnerships by developing access into schools and attending local events.
- Continually review income and expenditure performance vs. budget.
- Monitor and act on customer feedback received via comment cards or NPS survey results, providing feedback in weekly HOD meetings to escalate positive and negative feedback to the management team.
- Maintain a presence in soft play, ensuring a high level of interaction with staff and customers.
- Ensure that all staff remain compliant with Health & Safety regulations and Mytime Active's QMS procedures and quality standards.
- Manage staff rosters, ensuring all rosters are entered onto PeopleXD in advance.
- Ensure a consistently high standard of maintenance and cleanliness in all areas.
- Undertake monthly monitoring, reporting on bookings and income generated.
- Liaise with the Food & Beverage Manager if applicable to deliver an efficient, friendly, and hygienic Food & Beverage service to the general public and parties.
Requirements:
- Previous experience of working with children, preferably within a leisure centre environment.
- Experience of supervising the work of others.
- Experience of working effectively as a team member.
- Working with P&L and budgets.
- Experience with programme management.
Benefits:
We offer a competitive salary and benefits package, including free access to Mytime Leisure & Golf, 29 days annual leave, holiday purchase scheme, 25% off food and beverage, NEST pension, early pay, new employee referral bonus, exceptional achievement award scheme, employee benefits platform, and salary sacrifice schemes.
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Beckenham, Greater London, United Kingdom Mytime Active Full timeJob Title: Buzz ManagerWe are seeking a highly motivated and experienced individual to join our team as a Buzz Manager at The Spa at Beckenham Leisure Centre. As a key member of our senior management team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.Key...
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1 month ago
Beckenham, Greater London, United Kingdom Mytime Active Full timeJob Title: Buzz ManagerWe are seeking a highly motivated and experienced individual to join our team as a Buzz Manager at The Spa at Beckenham Leisure Centre. As a key member of our senior management team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.Key...
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Beckenham, Greater London, United Kingdom Mytime Active Full timeJob Title: Buzz ManagerWe are seeking a highly motivated and experienced individual to join our team as a Buzz Manager at The Spa at Beckenham Leisure Centre. As a key member of our senior management team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.Key...
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1 month ago
Beckenham, Greater London, United Kingdom Mytime Active Full timeJob Title: Buzz ManagerWe are seeking a highly motivated and experienced individual to join our team as a Buzz Manager at The Spa at Beckenham Leisure Centre. As a key member of our senior management team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.Key...
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Beckenham, Greater London, United Kingdom Mytime Active Full timeJob Title: Buzz ManagerJob Summary:We are seeking a highly motivated and experienced individual to join our team as a Buzz Manager. As a key member of our senior management team, you will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps.Key Responsibilities:Accountability for the...
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Beckenham, Greater London, United Kingdom Mytime Active Full timeJob SummaryThe Buzz Manager will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps. This role will also contribute to the Senior management team of the site and hold Duty Manager responsibilities as and when required.Key ResponsibilitiesProduct DeliveryHold full accountability for...
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Buzz Manager
2 months ago
Beckenham, Greater London, United Kingdom Mytime Active Full timeJob SummaryThe Buzz Manager will be responsible for the effective delivery and management of all Buzz products, including soft play, parties, and holiday camps. This role will also contribute to the Senior management team of the site and hold Duty Manager responsibilities as and when required.Key ResponsibilitiesProduct DeliveryHold full accountability for...
