Residential Lodge Manager
2 days ago
Role Overview
We are seeking a highly skilled and experienced Residential Lodge Manager to join our team at Churchill Estates Management.
The successful candidate will be responsible for providing exceptional customer service, managing the day-to-day operations of the retirement development, and ensuring the highest level of satisfaction for our homeowners.
This is an excellent opportunity for someone who enjoys working with people, has a background in administration and customer service, and is looking for a challenging and rewarding role.
About the Role
- Salary: £19,500 per annum, plus a rent-free 2-bedroom apartment on-site
- Hours: Monday to Friday, 09:00 am - 17:00 pm (one hour unpaid lunch break)
- Location: Exeter
Key Responsibilities
- Manage the day-to-day operations of the retirement development
- Provide exceptional customer service to our homeowners
- Organise activities and events to enhance the quality of life for our homeowners
- Co-ordinate the maintenance and repairs of the development
Requirements
- Proven experience in administration and customer service
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Computer literate with experience of Microsoft Office applications
Benefits
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Thorough induction programme and ongoing training
- Professional development and qualifications
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