Residential Lodge Manager

2 days ago


Exeter, Devon, United Kingdom Churchill Retirement PLC Full time

Role Overview

We are seeking a highly skilled and experienced Residential Lodge Manager to join our team at Churchill Estates Management.

The successful candidate will be responsible for providing exceptional customer service, managing the day-to-day operations of the retirement development, and ensuring the highest level of satisfaction for our homeowners.

This is an excellent opportunity for someone who enjoys working with people, has a background in administration and customer service, and is looking for a challenging and rewarding role.

About the Role

  • Salary: £19,500 per annum, plus a rent-free 2-bedroom apartment on-site
  • Hours: Monday to Friday, 09:00 am - 17:00 pm (one hour unpaid lunch break)
  • Location: Exeter

Key Responsibilities

  • Manage the day-to-day operations of the retirement development
  • Provide exceptional customer service to our homeowners
  • Organise activities and events to enhance the quality of life for our homeowners
  • Co-ordinate the maintenance and repairs of the development

Requirements

  • Proven experience in administration and customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Computer literate with experience of Microsoft Office applications

Benefits

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications


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