Residential Lodge Team Lead

4 days ago


Exeter, Devon, United Kingdom Churchill Estates Management Ltd Full time

About the Opportunity

Job Overview:

We are seeking an experienced and charismatic individual to join our team as a Residential Lodge Manager. This 'live-in' position offers a unique opportunity to make a positive impact on the lives of our Home Owners.

As a key member of our team, you will be responsible for managing the maintenance of the property, providing exceptional customer service, and coordinating various activities and events. Your passion for excellent customer service, combined with your administrative skills, will ensure a smooth operation of the development.

The successful candidate will have a background in administration and customer service, with experience working in retirement living, social housing, or similar sectors. You will possess excellent communication skills, be able to work independently, and demonstrate good judgment when dealing with sensitive situations.

Key Responsibilities:
  • Manage the day-to-day operations of the development, ensuring a high level of customer satisfaction.
  • Coordinate activities and events that promote a happy and fulfilling lifestyle for Home Owners.
  • Maintain accurate records and reports, using Microsoft Office applications.
What We Offer:
  • A rent-free 2-bedroom apartment on-site.
  • An annual salary of £18,500.
  • 24 days of annual holiday entitlement, plus Bank Holidays.
  • A day off on your Birthday.
  • Life Assurance.
  • Eye Care reimbursement.
  • Colleague Introduction reward scheme.
  • Ongoing training and professional development opportunities.


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