Salesforce Data Cloud Solution Architect

4 weeks ago

London, Greater London, United Kingdom Deloitte LLP Full time
Job Description

Deloitte Digital is seeking a skilled Salesforce Data Cloud Solution Architect to join our team. As a key member of our team, you will be responsible for developing, building, and implementing Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud. Your expertise will be essential in driving end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance to meet client expectations.

Key Responsibilities
  • Develop, build, and implement Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud.
  • Drive end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance to meet client expectations.
  • Identify technical design and data model risks, confirm their validity, and devise strategies to mitigate them.
  • Actively participate in technical design and data model workshops alongside Engineering Teams and business stakeholders.
  • Clearly translate and communicate technical requirements and solutions to the business using story-based narratives, and present strategies and recommendations to executives.
  • Leverage knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
  • Ensure that technical documentation is consistently updated through active participation in technical workshops.
  • Lead sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements, and act as a crucial technical resource throughout the implementation process.
  • Assess client requirements, propose effective solutions, and communicate the capabilities and limitations of Salesforce Data Cloud, Marketing Cloud Engage, Personalisation, Intelligence, Sales, Service and other relevant SF ecosystem platforms.
  • Function as a technical solution specialist within the Salesforce Data Cloud ecosystem, including components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, Activations, Email Studio, Content Builder, Journey Builder, Mobile Studio, Cloud Pages, Ad Studio, Site mapping, Website personalisation.
  • Develop, oversee, and maintain key data model, segmentation, architecture, code documentation, and technical specifications for designated workstreams.
  • Lead the development and physical design of solutions, guide the development team, and ensure the system's architectural integrity.
  • Manage workstreams in large-scale enterprise implementations, focusing on Salesforce Data Cloud architecture and data models.


About You

You will be an experienced practitioner with a unique blend of technical expertise and strategic acumen. You will possess profound knowledge in Salesforce Data Cloud as well as the Salesforce Marketing or Sales/Service suite, complemented by a keen ability to translate complex analysis into actionable solutions that propel business growth. This role demands a self-motivated, independent problem solver who is passionate about delving into intricate details, raising pertinent questions, making informed recommendations, and driving impactful results.

Requirements
  • Experience in marketing automation, data model and architecture in the Salesforce ecosystem or equivalent.
  • Customer Data Modeling best practices.
  • Salesforce cross-cloud integrations.
  • Proficiency in moderately complex SQL queries.
  • Experience in integrating with cloud-based data warehouses/data lakes (e.g. Snowflake, Databricks or equivalent).


Preferred
  • Experience with Marketing Cloud Personalisation.
  • Experience with at least 1 end-to-end Salesforce Data Cloud implementation.
  • Experience with Segmentation strategy.
  • Experience with Adobe, Marketo, Oracle or other enterprise marketing automation or CDP platforms.
  • Experience with SOQL.
  • Front-end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON).
  • Salesforce certifications (Marketing Cloud Administrator/Consultant/Email Specialist, Salesforce Data Cloud Consultant or equivalent).
  • Effective presentation skills to both technical and non-technical audiences.


About Deloitte

Deloitte Digital is a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. We're looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what's next, then work with our mixed-discipline team to make it happen. We're a place where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

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