SQL Systems Engineer

3 days ago


Horley, Surrey, United Kingdom CV Library Full time
About the Role

CV Library invites experienced Application and Service Support Engineers to join our dynamic team in Surrey. This full-time position combines Application Support with Service Delivery and potentially includes 1st line IT Support tasks.

Your primary focus will be on maintaining and improving the company's SQL-based applications, troubleshooting issues, and ensuring smooth operations across the organization.

Responsibilities:
  • Resolve technical issues related to SQL applications
  • Assist in implementing ITIL Service Delivery best practices
  • Collaborate with the management team to onboard Jira and integrate it with current processes
  • Record incidents, problems, and changes accurately using a ticketing system
Requirements

To excel in this position, you should possess:

  • Minimum two/three years of experience in a 2nd Line Application Support role
  • Proficiency in SQL and MS packages
  • Excellent problem-solving and communication skills
  • Familiarity with ITIL/ITSM Service Delivery principles
  • Ability to work within SLAs and KPIs
What We Offer

CV Library provides a competitive salary, flexible hybrid working arrangements, and an attractive package of company benefits. You will have ample opportunities to grow professionally and contribute to our company's success.



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