Lead Hospitality Supervisor

6 days ago


Belfast, United Kingdom Glendola Leisure Group Full time

Job Title: Lead Hospitality Supervisor

About the Role

We are seeking a skilled and experienced supervisor to lead our hospitality operations. As a key member of our team, you will play a crucial role in ensuring seamless day-to-day activities.

Your primary responsibility will be to empower your team to deliver exceptional customer service and address any issues that may arise with confidence.

You will analyze busy periods and develop effective rota management strategies to ensure we are well-prepared for peak times.

Key Responsibilities:
  • Enable your team to deliver outstanding customer service and confidently resolve any issues that arise.
  • Analyze busy times and develop strategic rota management plans to ensure readiness for peak periods.
  • Mentor and support team members to ensure they feel confident and supported in their roles.
  • Participate in our development programme to enhance your skills and knowledge.
Requirements:
  • Proven experience as a supervisor or similar leadership role.
  • Exceptional communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong organizational and time management skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary of £45,000 - £55,000 per annum.

We estimate the salary to be around £50,000 per year based on the location and industry standards.



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