Hospitality Supervisor
5 days ago
At Wine Inns, we are seeking a skilled and experienced Hospitality Supervisor to join our team. This role offers an estimated annual salary of £35,000 - £40,000 based on location and experience. The successful candidate will be responsible for ensuring the delivery of exceptional customer service at all times.
The Premises Manager - Licensed Venue will be expected to maintain strict control over stock, manage staff, and ensure compliance with Company standards. Key responsibilities include profit and turnover management, business planning, customer service, and health and safety. As a member of our team, you will have the opportunity to work in a fast-paced environment and contribute to the success of our wine bars.
We require a qualified and dedicated individual to fill this challenging role as a Cutter's Wharf Duty Lead. The successful candidate will possess leadership qualities, excellent communication skills, and the ability to work effectively under pressure. If you are a motivated and results-driven professional looking for a new challenge, please consider applying for this position.
- To achieve unit profitability and continually strive for improvement by monitoring costs and optimizing resources.
- Provide ideas, suggestions, and feedback to the Manager regarding promotions and entertainment to increase sales and revenue.
- Ensure a high level of customer satisfaction by delivering exceptional service, handling customer needs individually, and promoting upselling opportunities.
The ideal candidate will hold a good standard of secondary education (GCSE or equivalent), with a minimum of one year's experience at a management level within a busy licensed premises. Relevant qualifications such as NVQ Level 3 in Hospitality Supervision or a Basic Food Hygiene Certificate are desirable. We offer competitive benefits, including flexible working hours, training opportunities, and a supportive work environment. Apply now to take your career to the next level.
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