Duty Manager

3 weeks ago


Guildford, Surrey, United Kingdom SSP Deutschland GmbH Full time
Role Overview:

Are you an experienced hospitality professional looking for a new challenge? We are seeking a skilled Duty Manager to join our team at SSP Deutschland GmbH. As a Duty Manager, you will be responsible for creating a welcoming atmosphere, guiding colleagues, and focusing on operational efficiency. If you have a passion for delivering exceptional customer service and are able to work flexibly, we would love to hear from you.

Key Responsibilities:
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Focus on operational efficiency, staying informed about unit performance.
  • Recognise and celebrate exceptional service within the team.
  • Build strong relationships, communicate effectively, and make thoughtful decisions.

Benefits:
  • 75% discount off your meal while on duty.
  • Employee discounts up to 50% on various SSP brands and franchises.
  • Friends and Family App: 20% discount across catering, Whistlestop, and Urban Express units.
  • Help@Hand App: shopping discounts, GP appointments, 24/7 help line, and financial and wellbeing support.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth through award-winning training, apprenticeships, and development programs.
  • Health and wellbeing support, including Retail Trust and flexible working.
  • Culture: diversity and inclusion at SSP, with various networks to support you.
  • Financial support, including pension plans, life assurance, and competitive pay rates.

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