Service Desk Manager
1 month ago
Lorien is seeking an experienced Technical Service Desk Manager to join their team. As a key member of the IT department, you will be responsible for overseeing the life-cycle management of service incidents, requests, and changes.
Key Responsibilities:- Lead and mentor a team of Technical Engineers, fostering a positive and collaborative work environment.
- Identify opportunities for process optimisation and efficiency gains within the Service Desk.
- Monitor service quality standards, ensuring that service level agreements (SLAs) are consistently met or exceeded.
- Oversee the resolution of incidents and problems, ensuring timely and effective responses.
- Ensure comprehensive documentation of processes, procedures, and solutions.
- Office 365
- Microsoft Azure
- Windows
- AD
- Exchange
- Cisco
- Palo Alto Networks
Lorien is an award-winning IT MSP based in the heart of the city of London. They are responsible for supporting some of London's financial clients. If you are a motivated and experienced Technical Service Desk Manager looking for a new challenge, please apply with your most up-to-date CV.
-
Service Desk Manager
3 weeks ago
London Area, United Kingdom Lorien Full timeTechnical Service Desk ManagerLorien is seeking an experienced Technical Service Desk Manager to join their team. As a key member of the IT department, you will be responsible for overseeing the life-cycle management of service incidents, requests, and changes.Key Responsibilities:Lead and mentor a team of Technical Engineers, fostering a positive and...
-
IT Service Desk Manager
4 weeks ago
London Area, United Kingdom Red Top Resources Full timeIT Service Desk ManagerRed Top Resources is seeking an experienced IT Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for overseeing the service desk support, incident management, problem resolution, and service level management to meet service levels and KPIs.Key Responsibilities:Oversee service desk...
-
IT Service Desk Manager
4 weeks ago
London Area, United Kingdom Red Top Resources Full timeIT Service Desk ManagerRed Top Resources is seeking an experienced IT Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for overseeing the service desk support, incident management, problem resolution, and service level management to meet service levels and KPIs.Key Responsibilities:Oversee service desk...
-
Service Desk Analyst
1 month ago
London Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...
-
Service Desk Analyst
1 month ago
London Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...
-
Service Desk Analyst
1 month ago
London Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided...
-
Service Desk Manager
2 months ago
Manchester Area, United Kingdom Chroma Recruitment Full timeThis vacancy is to join one of the country’s most successful telecoms business in supporting an impressive portfolio of clients across multiple industries. We are looking specifically for a Service Desk Manager that will be responsible for the day to day running of the function.You will be responsible for:Managing the strategic development of the function...
-
Service Desk Manager
2 months ago
Manchester Area, United Kingdom Chroma Recruitment Full timeThis vacancy is to join one of the country’s most successful telecoms business in supporting an impressive portfolio of clients across multiple industries. We are looking specifically for a Service Desk Manager that will be responsible for the day to day running of the function.You will be responsible for:Managing the strategic development of the function...
-
Service Desk Analyst
4 weeks ago
London Area, United Kingdom Nando's UK & IRE Full timeService Desk AnalystNando's UK & IRE is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for delivering exceptional customer service and technical support to our users.Key Responsibilities:Log and resolve incidents and requests in a timely and effective mannerCollect and note triage...
-
Service Desk Analyst
4 weeks ago
London Area, United Kingdom Nando's UK & IRE Full timeService Desk AnalystNando's UK & IRE is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for delivering exceptional customer service and technical support to our users.Key Responsibilities:Log and resolve incidents and requests in a timely and effective mannerCollect and note triage...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Education Support Professionals Ltd Full timeIT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...
-
IT Service Desk Manager
2 months ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...
-
IT Service Desk Manager
2 months ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom i3 Full timeJob Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...
-
IT Service Desk Manager
4 weeks ago
London, Greater London, United Kingdom Smartdesc Full timeService Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...