Gaming and Hospitality Manager

1 day ago


Northampton, Northamptonshire, United Kingdom Rank Group Full time
About This Opportunity

Rank Group is seeking an accomplished Casino Business Development Lead to join our team at Grosvenor Northampton. As a seasoned professional, you will play a crucial role in driving business growth, leading a high-performing team, and delivering an exceptional customer experience.

This is an exciting opportunity for a skilled leader who has previously driven team performance and profitability in the UK gaming industry.

Main Responsibilities
  • Business Development: Proactively drive sales, control margin and costs to drive casino profitability.
  • Team Leadership: Develop and lead a strong team of multi-skilled employees to deliver the Grosvenor brand experience.
  • Customer Experience: Deliver an excellent product and customer experience while upholding safer gambling principles.
  • Performance Management: Drive casino performance against targets covering finance, customer service, and team metrics.
  • Vision and Values: Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Regulatory Compliance: Ensure compliance with gaming regulations and champion safer gambling practices.
Essential Requirements

To succeed in this role, you will need to demonstrate previous success in driving team performance and profitability in the UK gaming industry, hold a current PML License, and have relevant experience as a Casino Manager or similar.



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