Executive Team Leader

4 weeks ago


Newmarket, Suffolk, United Kingdom Chestnut Full time

The Packhorse Inn, renowned for its exceptional rooms and locally sourced cuisine, is seeking a seasoned General Manager to lead the team. This role requires an experienced professional with a proven track record of driving financial performance and delivering outstanding guest experiences.

Key Responsibilities:

  • Lead and motivate the FOH and BOH teams to achieve high standards of service.
  • Collaborate closely with the Head Chef and Assistant Manager to ensure seamless operations and exceptional guest satisfaction.
  • Develop and implement strategies to enhance the overall guest experience.
  • Recruit, train, and develop team members, fostering a cohesive and high-performing team.
  • Manage wet stock effectively within the property.
  • Drive financial performance by meeting and surpassing financial expectations.
  • Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
  • Report regularly to the Operations Manager.
  • Manage cash effectively.

Why Work with Us:

  • Incentives: Enjoy team and individual incentives that reward your hard work and dedication – including staff days out and trips abroad.
  • Flexible Hours: Allowing our employees to maintain a work and home life balance.
  • Tips: Earn tips on top of your competitive hourly pay. Enjoy tracking your financial progress using Wagestream.

Perks of Working with Us:

  • Be part of a friendly, supportive team and integrate with other Chestnut properties.
  • Additional tips on top of competitive hourly pay.
  • Opportunities for growth and development within hospitality careers.
  • A vibrant, community-focused work environment.
  • Enjoy food and room discounts with friends.
  • Access to our exclusive Chestnut Hub offering high street discounts.
  • High-quality, fresh staff food included.
  • Industry-accredited and nationally recognized qualifications.
  • Employee reward and recognition prizes.
  • Referral scheme (earn up to £1500 per referral).

About Chestnut:

We are a growing group of stunning pubs with rooms, big houses, and bottle shops located in the East Anglia region. We pride ourselves on being humble and striving to do our best for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.


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