Credit Controller

2 weeks ago


Lutterworth, Leicestershire, United Kingdom Nationwide Platforms Full time

We are seeking an experienced Credit Controller to join our team at Nationwide Platforms. As a Credit Controller, you will be responsible for the collection of an alphabetically split aged debt. We are looking for someone who works well as part of a team, is self-motivated with an outgoing positive attitude and committed to fulfilling our business objectives.

The successful candidate will have:

  • Previous experience within a Credit Control or similar environment
  • Excellent communication and negotiation skills
  • Computer literate
  • Attention to detail
  • Ability to prioritise workload and meet given deadlines

We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme.

We are an inclusive and diverse organisation, employing 1,100 staff across the UK. We offer a competitive salary, 25 days holiday plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto enrolment pension scheme and Lifestyle benefits – discounted high street stores.

The working hours are Monday to Friday, 8.30am to 5.00pm. You will be responsible for:

  • Cash Collection (Pro-active through to litigation) by telephone, email and dunning letters.
  • Dispute Management
  • Ensuring compliance with our risk insurance policy
  • Ongoing credit and risk assessment to reduce probability of bad debt
  • Controlling customer account balances against credit limits
  • Weekly, monthly and ad-hoc management reporting
  • Implementing action plans to facilitate collection of overdue and over exposed balances
  • Referral of accounts to a debt recovery specialist should internal collection efforts fail

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