Debt Recovery Specialist

1 week ago


Lutterworth, Leicestershire, United Kingdom Nationwide Platforms Full time

Nationwide Platforms is a leading company in powered access, operating 13,500 machines across 32 depots in the UK. As a Debt Recovery Specialist, you will be responsible for collecting debts and managing customer relationships.

Job Overview

We are seeking an experienced Credit Controller to join our team at our Head Office in Lutterworth on a hybrid basis. The successful candidate will have previous experience in a similar environment, excellent communication and negotiation skills, and the ability to work under pressure.

Key Responsibilities
  • Cash Collection through proactive measures, telephone calls, emails, and dunning letters
  • Dispute Management and ensuring compliance with our risk insurance policy
  • Ongoing credit and risk assessment to reduce bad debt probability
  • Controlling customer account balances against credit limits
  • Weekly, monthly, and ad-hoc management reporting
  • Implementing action plans for overdue and over-exposed balances
  • Referring accounts to a debt recovery specialist if internal collection efforts fail
Benefits

The successful candidate will receive a salary up to £27,700 (dependent on experience), 25 days holiday plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto-enrolment pension scheme, and Lifestyle benefits - discounted high street stores.

The working hours are Monday to Friday, 8:30am to 5:00pm.



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