Station Services Representative

3 weeks ago


Manchester, United Kingdom SSP Group Full time
About the Opportunity

We are excited to offer an exciting opportunity for a highly skilled and enthusiastic individual to join our team as a Customer Experience Host at Manchester Station.

As an On Board Host, you will be responsible for providing exceptional customer service to passengers on TransPennine Express (TPE) trains, managing stock, handling transactions, and ensuring outstanding customer satisfaction.

With a competitive salary of £12.00 per hour plus commission, you will have the opportunity to earn a great income while working in a dynamic and fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to passengers on TPE trains.
  • Manage stock and handle transactions efficiently.
  • Travel on assigned trains, assisting passengers and achieving sales targets independently.
  • Achieve contractual goals and accurately account for stock and transactions.
Benefits
  • Competitive pay rate of £12.00 per hour plus commission.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Full training provided for all aspects of the role.
  • Access to award-winning training and development programs.
  • Internal growth opportunities with 70% of managers being internal promotions.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Friends and Family App offering 20% discount across Catering, Whistlestop, and Urban Express units.


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