Band 3 Complex Discharge Administrator Role

3 weeks ago


Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job Summary

The post-holder will provide a comprehensive administrative service for the Complex Discharge Team based within our Complex Discharge Hubs. This role will underpin the safe and timely discharge of patients, as well as work to reduce patient length of stay.

Main Duties of the Job

To deal with complex information and ensure team members are aware of any issues.

Knowledge and use of various Microsoft Office software programmes, including Outlook, Word, PowerPoint, Excel, and the Discharge Hub Management System (DHMS).

To prioritise the demands of the team, managing frequent disruptions and conflicting priorities.

Receive and process all referrals triggered by ward staff, uploading referrals to Eclipse (Birmingham Council System) as directed by managers.

Record and monitor the above information on the Discharge Hub Management System (DHMS) and any other appropriate systems/excel sheets, ensuring the referral trail is auditable.

Provide intelligence on Complex Discharge Hub performance, working with various databases to produce spreadsheet reports for the Complex Discharge Hubs.

About Us

We are recognised as one of the leading NHS Foundation Trusts in the UK, with a vision to Build Healthier Lives. We are committed to creating the best place for our staff to work, with a focus on investing in their health and wellbeing, offering flexible working, and providing a wide variety of training and development opportunities.

Our commitment to an inclusive culture is embedded at all levels of the organisation, with every voice heard and driven by our diverse and active staff networks. We nurture a culture that empowers staff to challenge discriminatory behaviours and enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

Job Responsibilities

*Please note: For a detailed job description for this vacancy, please see attached Job Description*



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