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Internal Sales Representative

2 months ago

Smethwick, Sandwell, United Kingdom DPDgroup Full time

About the Role

We are seeking a highly motivated and results-driven Internal Sales Executive to join our team at DPDgroup. As a key member of our sales team, you will be responsible for driving new business revenue and managing the performance of new customer accounts.

Key Responsibilities

  • Identify and develop a personal prospect funnel to achieve new business targets
  • Monitor the performance of new customers and agree action plans to ensure they trade to agreed profile and terms
  • Facilitate the handover of new accounts to the relevant Account Owner within the first 8 weeks of trade
  • Support with calling potential and existing customers and taking necessary action following a marketing campaign
  • Achieve productivity targets as agreed
  • Update and maintain all internal systems

Measures of Performance

  • New Business Revenue and Service Mix against target
  • Systems compliance
  • Prospect Funnel opportunities and committed reports
  • Achievement of daily KPI's

About You

We are looking for someone with a proven track record of success in a direct sales or similar environment. You will have a tenacious attitude and drive to succeed in a fast-paced sales environment. Your outstanding communication, persuading and influencing skills will be fully utilised in this role, as will your ability to focus on your customers to fully understand their needs and gain their commitment.

What We Offer

  • High levels of integrity and empathy
  • Ability to manage own time effectively to meet targets and deadlines
  • Ability to adapt own style to suit the needs of internal and external customers
  • Ability to deal with objection handling
  • Ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach
  • A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability

Additional Information

We recognise that our people are at the heart of our business, and we offer a range of benefits to demonstrate our recognition of you. These include holiday trading, enhanced maternity and paternity package, free life assurance, health kiosks, vitality at work, free on-site parking, discounted shopping, milestone days off, and free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job.