Customer Service Representative

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Selecta Full time

About Selecta

Selecta is a leading provider of self-serve coffee and convenience food solutions in Europe. As a Joy Ambassador, you will play a crucial role in delivering exceptional customer experiences across our operational base. Your primary responsibility will be to ensure that all vending machines are filled and cleaned to the required standards, promoting a high level of customer satisfaction.

About Selecta

Selecta operates in 16 countries across Europe, serving over 12 million people daily. In the UK, we offer a national service, trusted by over 3,500 businesses. As a Joy Ambassador, you will be the face of our brand, interacting with clients and ensuring that their expectations are met.

Key Responsibilities

  • To ensure all vending machines are filled and cleaned to the required standards.
  • To complete stock and cash controls across the machine base and on company vans.
  • To diagnose and report machine faults to the Service Desk.
  • To report accidents, unfit food, and customer complaints to the Area Manager or Service Desk.
  • To provide training to new starters and team members.
  • To maintain a high level of customer care and conduct interactions in a courteous manner.
  • To complete regular audits and quality checks on machines as instructed by the Area Manager.
  • To report machines below Automatic Vending Association hygiene standards.

Requirements

What We're Looking For

  • Ability to provide training to new starters.
  • Competence in completing audits and quality checks.
  • Adherence to Health & Safety regulations.
  • Flexibility and responsiveness to changes.
  • High level of customer care and presentability.

Benefits

What You'll Receive

  • 25 days holiday per annum plus bank holidays.
  • Life assurance of two times the yearly salary.
  • Most shifts are 5 days per week, with Tues to Sat currently required for this area.
  • Competitive pay rates, exceeding industry standards.
  • Training provided, including certifications in Food Hygiene, Health and Safety, and Fresh Food Handling.
  • Five weeks' paid sick leave.
  • Development opportunities and clearly mapped career paths.
  • Comfortable vans provided, with no commuting costs.
  • Company phone provided.


  • Gloucester, Gloucestershire, United Kingdom AB Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at AB Recruitment. The successful candidate will be responsible for processing small works orders, managing stock movements, and providing excellent customer service.Key Responsibilities:Process small...


  • Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full time

    At Asset Resourcing, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Gloucester.Key Responsibilities:Provide exceptional customer service through inbound calls, ensuring a positive experience for our clients.Participate in comprehensive training to develop skills and knowledge in customer service and...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Guardcover team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Contact and engage with new and...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Gloucester, Gloucestershire, United Kingdom Zest 4 Talent Full time

    Zest4Talent is seeking a Customer Service Representative to join their growing team in the construction services industry. This role offers a competitive starting salary of £25k and opportunities for career growth.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Key responsibilities...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Gloucester. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of...


  • Gloucester, Gloucestershire, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...


  • Gloucester, Gloucestershire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and motivated Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service, responding to customer...


  • Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full time

    Customer Service Role at Husqvarna GroupWe are seeking a skilled Customer Service Representative to join our team at Husqvarna Group. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities• Handle high volumes of customer inquiries, resolving issues...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Gloucester, Gloucestershire, United Kingdom i2i Recruitment Full time

    We are seeking a proactive and motivated individual to join our team as a Customer Service Representative. This dynamic role involves handling inbound calls, scheduling technicians, and delivering outstanding customer service. With a strong focus on customer care, you will engage with clients, document interactions, and coordinate service appointments to...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Gloucester, United Kingdom. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and...


  • Gloucester, Gloucestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Provide outstanding customer service, responding...


  • Gloucester, Gloucestershire, United Kingdom Resourcing Group Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Resourcing Group. This is an excellent opportunity to develop your customer service skills in a fast-paced inbound call centre environment.Key ResponsibilitiesDeliver exceptional customer service through effective communication and issue resolution.Log client...


  • Gloucester, Gloucestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Gloucester, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...


  • Gloucester, Gloucestershire, United Kingdom Asset Resourcing Full time

    Job DescriptionAt Asset Resourcing, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Gloucester HQ.Full training provided8am to 5pm Mon-Fri - Not remote£25,000As a key member of our inbound call centre team, the successful candidate will be responsible for delivering exceptional customer service and...


  • Gloucester, Gloucestershire, United Kingdom Husqvarna Group Full time

    As a Customer Service Representative at Husqvarna Group, you will be responsible for handling high volumes of customer inquiries and providing exceptional support to our customers. Your key responsibilities will include:Key Responsibilities:Handling customer inquiries via phone, email, and faxTaking and processing sales ordersProviding information on...