Lead CRM Strategist

13 hours ago


Blackburn, Blackburn with Darwen, United Kingdom DCS Recruitment Full time

Job Summary

We are seeking a seasoned CRM professional to drive customer engagement strategy for a leading Motor Finance company.

About the Role

The Head of CRM will craft and execute winning CRM strategies, increasing conversion rates and boosting customer retention. This is a hybrid role with a salary of up to £60,000 + benefits.

Main Responsibilities:

  • Crafting dynamic CRM strategies to enhance customer acquisition and retention.
  • Leading a growing team of CRM specialists, mentoring and inspiring them to deliver exceptional results.
  • Partnering with cross-functional teams to design, launch, and manage successful CRM campaigns.
  • Analyzing CRM activities, focusing on performance and customer insights to continuously improve the customer journey.
  • Developing strategies to increase Customer Lifetime Value (LCV), building stronger relationships in motor finance.
  • Owning all CRM channels, ensuring tailored messages reach the audience at the right time.
  • Enhancing omnichannel experiences, delivering seamless customer interactions across digital and in-person touchpoints.
  • Innovating with CRM tools and data analytics to boost customer engagement and satisfaction.

Requirements:

  • Proven track record of leading CRM efforts that deliver growth and engagement.
  • Strong experience in increasing customer lifetime value, nurturing prospects, and generating eCommerce sales through CRM initiatives.
  • Tech-savviness, with ability to communicate and implement technical and digital solutions that enhance CRM processes.
  • Innovative thinking, always on the lookout for new ideas and opportunities to push boundaries in CRM.

Working Model: Hybrid (4 days onsite)

Employment: Full-time, permanent


  • CRM Director

    1 month ago


    Blackburn, Blackburn with Darwen, United Kingdom DCS Recruitment Full time

    Job OverviewWe are seeking a seasoned CRM professional to lead our client's CRM function, driving growth and excellence across multiple functions in the Motor industry.Key ResponsibilitiesDevelop and execute a CRM strategy to nurture prospects, increasing conversion rates for new acquisition and retention.Manage the CRM team, fostering a culture of...

  • Financial Strategist

    3 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom AFR Consulting Full time

    Job DescriptionAward-winning AFR Consulting is seeking a skilled Financial Strategist to facilitate sales growth and profitability improvement through new customer acquisition and product development. The ideal candidate will have a strong focus on investment into systems, delivering cost reduction efficiencies and enhancing gross margin.Key...


  • Blackburn, Blackburn with Darwen, United Kingdom WEC Group Ltd Full time

    Job Role: Business Growth Strategist Summary: We are seeking a skilled Business Growth Strategist to join our team at WEC Group Ltd. The successful candidate will be responsible for developing and implementing comprehensive business development strategies to expand market presence and drive revenue growth. Key Responsibilities: Develop and implement...


  • Blackburn, Blackburn with Darwen, United Kingdom https:www.energyjobline.comsitemap Full time

    Head of CRM and Digital StrategyDCS Tech is seeking a seasoned CRM leader to drive customer engagement strategy for a leading Motor Finance company. As Head of CRM and Digital Strategy, you will craft and execute winning CRM strategies, lead a growing team, and drive campaign success.Key Responsibilities:Craft and Execute Winning CRM Strategies: Develop and...


  • Blackburn, Blackburn with Darwen, United Kingdom Blackburn College Full time

    At Blackburn College, we are seeking an exceptional Digital Development Strategist to join our team.Salary: £44,819 per annum (including market premium)About the RoleThis is an exciting opportunity to lead on the development of local and regional employer relationships, enhancing and growing our engagement and reputation in the sector. As a Digital...


  • Blackburn, Blackburn with Darwen, United Kingdom DCS Recruitment Limited Full time

    Drive Customer Engagement StrategyWe are partnering with a leading Motor Finance company to find an experienced C RM Leader to drive their customer engagement strategy.About the RoleThis is a chance to make your mark in a fast-growing sector, where you'll be crucial in enhancing customer acquisition and retention. Your goal will be to develop and implement...


  • Blackburn, Blackburn with Darwen, United Kingdom beBee Professionals Full time £35,000 - £55,000

    As a Business Growth Strategist at beBee Professionals in Blackburn, you will be responsible for driving business expansion through strategic client engagement and innovative sales strategies. Your key responsibilities will include developing and executing business strategies to identify new market opportunities, forging and maintaining strong, profitable...


  • Blackburn, Blackburn with Darwen, United Kingdom Vodafone Full time

    Key ResponsibilitiesThe Global Automotive Marketing Strategist will be responsible for driving campaign management and marketing automation, engineering the ability to reach, engage, and acquire the most appropriate prospects for our SVR and fleet business.They will also lead and execute the French marketing plan for Vodafone's IoT automotive business,...


  • Blackburn, Blackburn with Darwen, United Kingdom Pembrook Resourcing Full time

    Job OverviewPembrook Resourcing is seeking a seasoned Strategic CRM Director to lead the company's growth through innovative marketing campaigns and exceptional customer experiences.

  • CRM Team Leader

    1 month ago


    Blackburn, Blackburn with Darwen, United Kingdom Perfect Placement Full time

    CRM Team Leader Job DescriptionOur client, a dynamic automotive retail company, is seeking an experienced CRM Team Leader to join their marketing department. As a key member of the marketing leadership team, you will play a pivotal role in driving customer relationship management strategies that align with business goals.Key Responsibilities:Lead and manage...


  • Blackburn, Blackburn with Darwen, United Kingdom Blackburn College Full time

    Unlocking the Future of Cyber and Digital EducationWe are seeking a visionary Cyber/Digital Development Strategist to join our dynamic team at Blackburn College. In this exciting role, you will lead on developing local and regional employer relationships to enhance our engagement and reputation in the sector.About the RoleThis is an exceptional opportunity...

  • Commercial Lead

    1 month ago


    Blackburn, Blackburn with Darwen, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a Commercial Lead to lead our sales team in Blackburn, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the sales team to achieve monthly and annual sales...


  • Blackburn, Blackburn with Darwen, United Kingdom Cavalry Healthcare Full time £50,000 - £70,000

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our growing team in Blackburn. This is a fantastic opportunity for a seasoned developer who's ready to take on more responsibility, lead projects, and mentor a team of developers.Key ResponsibilitiesManage the Development Team and drive key software projects from start to...


  • Blackburn, Blackburn with Darwen, United Kingdom DCS Recruitment Full time

    Key Responsibilities:• Develop and execute winning CRM strategies across the customer life cycle, driving growth and retention in the motor finance sector.• Lead a team of CRM professionals, guiding and mentoring them to achieve exceptional results.• Partner with cross-functional teams to design, launch, and manage successful CRM campaigns, leveraging...


  • Blackburn, Blackburn with Darwen, United Kingdom Perfect Placement Full time

    Company OverviewOur client is a dynamic automotive retail company with ambitious growth plans. We are looking for an experienced Crm Team Leader to join their marketing department.About the RoleThis is an exciting opportunity to lead our Crm Team, driving customer relationship management strategies that align with business goals. As a key member of the...


  • Blackburn, Blackburn with Darwen, United Kingdom DCS Recruitment Limited Full time

    Head of CRM - Competitive Salary | Hybrid RoleYou are an experienced CRM leader looking to drive customer engagement and retention for a leading Motor Finance company. This is a chance to make your mark in a fast-growing sector, where you'll be crucial in enhancing customer acquisition and retention.Key Responsibilities:Develop and Execute Winning CRM...


  • Blackburn, Blackburn with Darwen, United Kingdom Cavalry Healthcare Full time

    About the Role:We are seeking a Senior Software Engineer / Lead Developer to join our team at Cavalry Healthcare. This is a great opportunity for a skilled developer who's ready to take on more responsibility, lead projects, and mentor a team of developers.Key Responsibilities:Lead and mentor the Development Team, ensuring efficient project delivery.Oversee...

  • Senior IT Strategist

    4 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom In Technology Group Limited Full time

    Job Title: Director of MISJob Summary:We are seeking a highly skilled and experienced Director of MIS to lead our IT team and drive technology innovation across the organization.Key Responsibilities:Develop and implement IT strategies to support business growth and improvementLead a team of IT professionals to deliver high-quality services and...


  • Blackburn, Blackburn with Darwen, United Kingdom EG Corporate Services Limited Full time

    Job Title: Senior Finance ManagerLocation: Office BasedContract: Full Time / PermanentSalary: £57,475 - £67,925 Dependent on experience & Discretionary Bonus schemeCompany: EG GroupAbout the Role:Our Finance Team is expanding, and we have a new opportunity for a Senior Finance Manager.This role requires you to be an essential asset to our business,...


  • Blackburn, Blackburn with Darwen, United Kingdom Head Office Full time

    About the RoleWe are seeking a highly skilled Commercial Finance Manager to lead our finance team at Head Office. As a key member of our team, you will be responsible for developing and implementing financial strategies to drive business growth and profitability.Key ResponsibilitiesDevelop and manage financial plans and budgets to achieve business...