CRM Team Leader

1 month ago


Blackburn, Blackburn with Darwen, United Kingdom Perfect Placement Full time
CRM Team Leader Job Description

Our client, a dynamic automotive retail company, is seeking an experienced CRM Team Leader to join their marketing department. As a key member of the marketing leadership team, you will play a pivotal role in driving customer relationship management strategies that align with business goals.

Key Responsibilities:
  • Lead and manage the CRM team, fostering a collaborative and high-performing environment.
  • Provide clear direction and articulate requirements, particularly in technical or digital aspects, to enhance CRM strategies.
  • Own and manage all CRM channels, creating and executing comprehensive campaign plans that resonate with target audiences.
  • Utilize CRM tools and data analytics to uncover customer insights, driving improvements in the customer journey.
  • Conduct thorough analysis and reporting of all CRM activities, ensuring they align with broader business objectives.
  • Monitor campaign performance and adjust strategies as needed to meet and exceed targets.
Requirements:
  • Proven CRM experience with a strong understanding of campaign planning and execution.
  • Strong leadership skills with the ability to manage, motivate, and develop a team.
  • Skilled in articulating technical or digital requirements to enhance CRM capabilities.

If you have the experience and leadership skills to drive our CRM strategy, we want to hear from you.



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