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Service Advisor Team Leader

2 months ago

Camberley, Surrey, United Kingdom BCT Resourcing Full time
Senior Service Advisor / Team Leader

We are seeking a highly skilled and experienced Senior Service Advisor / Team Leader to join our team at a fast-paced car dealership in Camberley, Surrey.

About the Role:

  • Lead a team of 2-3 service advisors and provide guidance and support to ensure excellent customer service and high-quality workmanship.
  • Develop and maintain strong relationships with customers, building trust and loyalty through exceptional communication and problem-solving skills.
  • Work closely with the service centre team to achieve targets and improve efficiency, productivity, and customer satisfaction.
  • Ensure all work is carried out to the highest standards, adhering to manufacturer guidelines and company policies.

Requirements:

  • Previous experience in a car dealership, ideally with a strong background in service management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.

What We Offer:

  • A competitive salary of £35,000 per annum, with no bonuses or targets to meet.
  • A stable and supportive work environment, with opportunities for career development and growth.
  • A chance to work with a reputable and independent dealership group, representing a range of well-known brands.