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Senior Business Intelligence Analyst
1 month ago
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.
The teams at our Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
We're looking for a talented Commercial Data Analyst to join our team. As a key member of our team, you'll be responsible for analysing complex datasets to drive business improvements, optimise efficiency and improve customer experience.
Key Responsibilities
- Manage and deliver precise and timely reports for the Quality Team, ESG, and Commercial Returns. These insights drive improvements in product performance, customer satisfaction, compliance, and commercial returns agreements, directly influencing business decisions and success.
- Develop and sustain a schedule of quarterly, monthly and weekly reports, including dashboards and regular updates.
- Recommend, design, and implement enhanced reporting solutions and system improvements. E.g. automation.
- Undertake any ad hoc projects or tasks within the scope of the Product Quality analysis or improvement. E.g. Better Buying Programme, Cost of Goods, etc
- Exhibit a dedication to innovation and continuous improvement in data analytics and business ethics.
- Participate actively in training and mentorship programs to expand skills and knowledge.
Requirements
- At least BSc graduate in Data Science or Analytics, or similar.
- Up to 5 years in a similar role in a commercial environment.
- Highly Proficient in Spark SQL, Azure Databricks, Excel, MS Office 365, and Power BI.
- Knowledge of SAP BW, Alteryx.
- Practical experience in extracting, cleaning, and reporting data.
- Keen ability to identify discrepancies in large data sets.
- Exceptional attention to detail, capable of producing accurate work under tight deadlines.
- Ability to connect ideas and do things differently.
- Strong teamwork and collaboration skills.
We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
