Porter Driver

1 month ago

London, Greater London, United Kingdom Royal Hospital for Neuro-disability Full time

About the Role

We are seeking a skilled and reliable Porter Driver to join our team at the Royal Hospital for Neuro-disability. As a Porter Driver, you will be responsible for transporting patients safely to various destinations, including home, appointments, and social events.

Key Responsibilities

  • Drive patients safely to various destinations
  • Provide an onsite portering service to all wards and departments
  • Remove rubbish, clinical waste, and recycling material from the hospital and place in the appropriate storage areas
  • Deliver and collect equipment, stores, and furniture and post
  • Work in accordance with the day-to-day tasks and activities, as delegated
  • Ensure compliance with mandatory training and attend other relevant training, as directed
  • Ensure compliance with relevant hospital policies and procedures
  • Treat patients, visitors, and staff with dignity and respect

Requirements

  • Able to contribute to the Portering Services department/organisational aims and objectives
  • To have a full and clean driving licence with D1
  • Able to engage with the RHN IPR process that identifies own personal and development training needs
  • Able to conduct oneself in a professional manner towards all service users and management
  • Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy, and good practice
  • Be reliable, willing, and conscientious and have the ability to work flexibly either individually or as part of a team
  • Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills
  • Be punctual/a good timekeeper
  • Be able to problem-solve with support/use own initiative
  • Have the ability to be reflective and self-critical and be able to take constructive criticism positively
  • To be able to read and understand to the required standard

About Us

The Royal Hospital for Neuro-disability is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end-of-life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.

The Portering and Transport Services Department plays a vital role in support of the above, by assisting patients with their travel commitments so they can maintain as normal a life as possible.

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