Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at KPI Recruiting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Process customer orders in a timely and accurate manner, utilizing manual or EDI systems as required.
- Provide outstanding customer service, maintaining positive relationships with internal and external stakeholders.
- Evaluate and escalate issues with senior management, ensuring effective workload management.
- Resolve customer queries in a professional and calm manner, utilizing problem-solving skills.
- Develop and maintain working knowledge of our products and services.
- Collaborate with internal departments to resolve customer inquiries.
- Process despatches from 3PLs with ERP systems, ensuring accuracy and timeliness.
- Perform administrative tasks, including data entry, graph plotting, and data extraction to drive business improvements.
Requirements:
- Excellent customer service skills, with a professional and calm approach.
- Attention to detail and problem-solving abilities.
- Verbal and written communication skills.
- Proficiency in Microsoft Office and experience with ERP systems.
This is an exciting opportunity to join our team and contribute to delivering exceptional customer service. If you are a motivated and customer-focused individual, we encourage you to apply.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Nantwich, Cheshire East, United Kingdom KPI Recruiting Ltd Full timeCustomer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at KPI Recruiting Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process customer orders in a timely and accurate mannerProvide excellent customer...
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Customer Service Representative
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Nantwich, Cheshire East, United Kingdom KPI Recruiting Ltd Full timeJob Title: Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at KPI Recruiting Ltd.Key Responsibilities:Process customer orders in a timely and accurate manner, utilizing manual or EDI systems.Provide exceptional customer service, maintaining positive relationships with internal and...
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Customer Service Representative
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Customer Service Representative
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