Call Center Support Specialist

1 week ago


Coleraine, United Kingdom First Choice Rec Full time

Job Summary:

We are looking for a highly skilled Call Center Support Specialist to join our team in Coleraine. This is a fantastic opportunity to work in a dynamic and supportive environment, providing excellent customer service to our clients.

Key Responsibilities:

  1. Responding to customer inquiries and resolving any issues promptly and efficiently
  2. Providing information and assistance to customers regarding our services
  3. Recording and updating customer information accurately

Requirements:

  1. GCSEs at Grade C or above including English and Maths or equivalent experience
  2. Able to communicate effectively both verbally and in writing
  3. Experience in the use of Microsoft Software packages

Our Company:

First Choice Rec is an equal opportunity employer committed to diversity and inclusion.



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