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Support Services Coordinator
2 months ago
We are seeking a highly skilled and compassionate Care Team Manager to join our team at Hallandhouse. As a key member of our care team, you will be responsible for providing person-centered support to our residents with learning disabilities, complex behaviors, and physical/sensory disabilities.
Key Responsibilities- Care Management: Coordinate the effective planning of shifts, allocate staff members, and ensure their skills and experience match the needs of the residents.
- Liaison with External Professionals: Liaise with external professionals such as Speech and Language Therapists (SALT), Occupational Therapists (OT), and Social Workers to ensure that staff members understand and implement guidelines accordingly.
- Medication Management: Administer medications safely, ensure that any changes in medications are communicated to staff members in a timely manner, and record, report, and investigate medication errors appropriately.
- Stock Management: Monitor the stock of medication in the home by carrying out daily stock counts and weekly audits, order and dispose of medications according to company policy and procedures.
- Wellbeing and Safety: Monitor the wellbeing of the residents by checking daily records and healthcare appointment records, ensure that residents have good access to health professionals, and coordinate admissions and discharges from the hospital.
- Positive Risk Management: Implement positive risk management strategies in line with Person-Centred Plans, observe and monitor the emotional and physical well-being of service users, and inform relevant staff and involved professionals of any concerns or significant changes in needs, behavior, and circumstances.
- Communication and Teamwork: Use appropriate communication techniques based on the needs of the service user, conduct and record financial transactions involving service users in accordance with company guidelines, and drive service users to trips and community facilities in the company vehicle, if requested and after passing appropriate reviews.
- Quality Improvement: Regularly attend staff meetings to stay informed and contribute to discussions, support the Registered Manager in carrying out audits, spot checks, and quality assurance surveys to maintain high standards of care, and conduct thorough inductions for new staff members.
We are an independent care home that provides person-centered care plans to make everyone feel as comfortable, safe, and independent as possible. Our dedicated Wellbeing and Lifestyle Coordinator works alongside the care team to help people set and achieve realistic goals, and have fun doing it.
